5月20日下午中德高水平醫院管理會議在遵義醫科大學附屬醫院盛大開幕。非常感謝余昌胤院長和魏在榮副院長對此次會議的大力支持和團隊的積極參與。遵義醫科大學附屬醫院是黔北地區最大的三級甲等醫院，歷史悠久，該院脊柱外科在敖主任的積極幫助與支持下盧子墨醫生今年將到德國攻讀兩年臨床醫學MD博士，余院長曾到德國柏林學習一年，深受德國現代醫學深遠影響，魏在榮副院長也是著名整形外科專家。

On May 20, the Sino-German Video Conference on High-level Hospital Management was grandly held at the Affiliated Hospital of Zunyi Medical University. We deeply appreciate the great support from the President Yu Changyin, the Vice President Wei Zairong and the attendance of the team. The Affiliated Hospital of Zunyi Medical University is the largest Grade 3 Class A hospital in the northern Guizhou with a long history. With the huge support from Dr. Ao, the Director of Spine Surgery, doctor Lu Zimo is going to pursue his MD degree in Germany for the coming two years. President Yu had been a visiting fellow in Berlin for one year and is therefore influenced a lot by German concepts. The Vice President Wei Zairong is also a renowned plastic surgeon.

德國Sch?n Klinik醫院集團創始院長Mayer教授分享了《如何高效有序地運營一家醫院－德國經驗》。

Prof. Michael Mayer, the Founding Medical Director of Sch?n Klinik Munich Harlaching, delivered a lectured titled How to run a well - organized hospital efficiently - German (personal) perspective.

Mayer教授指出，對于一家醫院來說，成功的關鍵因素有以下五點：建設優秀的基礎設施，提供卓越的醫療服務，制定國際化高規格質量標準，建立高效的流程管理體系以及增強國際競爭力。而高效的流程管理中最重要的一環為打造企業文化，企業文化指的是決定一家醫院員工與管理層之間協作和配合度的信念和行為。

Prof. Mayer pointed out that, for a hospital, the keys to success consist of five aspects - excellent infrastructure, ‘premium medicine’, high international quality standards, process management and achieve international competitiveness. An essential part of process management is to create a corporate culture, which refers to the beliefs and behaviors that determine how a company’s employees and management interact.

企業文化的基石在于領導層，一家醫院的成功需要領導層做到目的明確，包容職工，用自身影響力引導職工，在院內培養團隊協作精神。Mayer教授談到，要打造企業文化，首先要為醫院設立發展的愿景，制定工作理念，讓全院職工為了共同的目標一致行動，互相信任。加強溝通是建立信任的唯一途徑，醫院可通過各種形式的會議和活動與員工進行公開透明的對話，讓員工及時了解醫院發展的現狀以及近期規劃。

The fundamentals of leadership are very important to creating a good corporate culture. The leadership of hospital management should be purposeful, inclusive, and lead the employees with influence as well as foster collaboration. To achieve this, a vision should be created that everyone shares. Then a work- philosophy should be defined. Everyone should act in concert and create trust. Communications create trust. Multiple forms of events and activities can be held internally and interdepartmentally for public and transparent communications, which enable the employees to know the current situation and plans in due time.

會議最后教授總結：團隊協作的工作理念是高效的流程管理的保證，醫院的成功取決于團隊的建設及職工對醫院的認同感和歸屬感。

At the end of the lecture, Prof. Mayer summarized that cooperative work-philosophy guarantees excellent process management and that team building and corporate identity determine a hospital’s success.

最后中德兩國三位院長積極互動討論了醫院管理的一些關鍵問題。讓此次大會完美收官。

The discussion was held and participated together by the three Hospital Presidents from both China and Germany, giving a perfect closure for the meeting.